Privacy Policy

This Privacy Policy describes how Toip Home Remodeling Inc (“Top Home Remnodeling,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our website and services.By accessing or using our website 
https://tophome-remodeling.com/ (the “Website”), you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to our collection, use, and disclosure of your information as described.If you do not agree, you should not use the Website or our services.

Who We Are

This Privacy Policy describes how Top Home Remodeling Inc (“Top Home Remodeling,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our website and services.By accessing or using our website www.buildwithartesa.com (the “Website”), you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to our collection, use, and disclosure of your information as described.If you do not agree, you should not use the Website or our services.

Business Address (GOOGLE LOCATION)

10101 Fondren, Houston, TX, 77096

We also conduct business in the State of Florida in compliance with its data privacy and consumer protection laws.Our website address is:  https://tophome-remodeling.com/.

Termination

We may suspend or terminate access immediately, without notice, if you violate these Terms or for any reason at our sole discretion.Upon termination, your right to use the Service ends immediately.

Information We Collect

Personal Data

We may collect information that identifies you directly or indirectly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address (if provided)

Comments & Forms

When visitors leave comments or submit forms, we collect the data entered, along with the visitor’s IP address and browser user agent string for spam detection. An anonymized string created from your email (hash) may be provided to third-party services (e.g., Gravatar).

Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS). Website visitors may download and extract that data.

Usage Data

Automatically collected data may include:

  • IP Address
  • Browser type and version
  • Device type and identifiers
  • Pages visited, time/date of visit, time spent on pages
  • Referring website or link

Cookies & Tracking

We use cookies and similar technologies to improve functionality and analyze traffic.

Examples

  • Essential Cookies – session and login management
  • Preference Cookies – remembering settings like display or language
  • Analytics Cookies – measuring site traffic and user behavior

Cookies may last from one session to one year. You can disable cookies in your browser, but some features may not work properly.We do not sell or share SMS opt-in data or phone numbers for SMS marketing.

Embedded Content

Some articles may include embedded content (e.g., videos, images). This behaves as if you visited the third-party site directly, which may collect its own data and cookies.

How We Use Your Data

We may use your information to:

  • Operate and improve our website and services
  • Process inquiries, estimates, and service requests
  • Communicate with you by phone, email, or SMS
  • Provide account access where applicable
  • Fulfill contractual obligations
  • Comply with legal obligations under Texas, Florida, and federal law
  • Analyze user trends and marketing effectiveness
  • Prevent, detect, and respond to fraud, abuse, or security threats
  • Support business transfers (mergers, sales, reorganizations)

Data Sharing

We may share data with:

  • Service Providers (hosting, analytics, communications)
  • Business Partners or Affiliates (under the same policy)
  • Governmental or Legal Authorities (when legally required)
  • Successor Entities (during mergers, acquisitions, or reorganizations)
  • With Your Consent (when explicitly authorized)
  • SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell your personal data.

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from [Top Home Remodeling], you may receive messages related to the following:

  • Follow-up messages

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to: follow up messages.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or project status."

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from [Top Home Remodeling] in the following ways 

  • By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: 
https://tophome-remodeling.com/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages. 
  • Message frequency may vary

Data Retention

  • Comments: Retained indefinitely for spam control and moderation efficiency.
  • Registered Users: Profile information is stored until the account is deleted.
  • Other Personal Data: Retained as long as necessary for business or legal reasons.
  • Usage Data: Typically retained shorter, unless needed for security or compliance.

Your Rights

Under Texas law, federal U.S. law, CCPA (California), and GDPR (EU/UK), you may have the following rights:

  • To know what personal data we collect and how it is used
  • To access and receive a copy of your personal data
  • To request corrections of inaccurate information
  • To request deletion of your data, subject to legal obligations
  • To opt-out of certain uses of your data (including marketing)
  • To withdraw consent where consent was previously given
  • To request portability of your data in electronic format

To exercise rights, email info@buildwithartesa.com. We may verify your identity before fulfilling requests.

Children’s Privacy

Our services are not directed to children under age 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted promptly.

Data Transfers

Your data may be processed outside your state or country. By using the Website, you consent to such transfers. Artesa will take reasonable steps to ensure adequate safeguards are in place.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission or storage system is completely secure. You use the Website at your own risk.

Analytics

We may use tools such as Google Analytics or similar services, which collect anonymous usage data under their own policies.

Liability Limitation

By using our Website, you agree that:

  • Top Home Remodeling is not responsible for damages resulting from unauthorized access, technical errors, or reliance on Website information.
  • We are not liable for third-party websites, plugins, or embedded content.
  • Your sole remedy for dissatisfaction with the Website is to discontinue use.

This limitation of liability applies under the laws of Texas, Florida, and other jurisdictions to the fullest extent permitted.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a new “Last updated” date. Continued use of the Website constitutes acceptance of changes.